Privacy Policy

Effective Date: August 2026

Bonafide Lock & Safe, Inc. (“Bonafide Lock & Safe,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing information
  • Details related to your service requests

We may also collect limited technical information such as IP address, browser type, device information, and website usage analytics.

How We Use Your Information

We use your information to:

  • Schedule and perform locksmith services
  • Respond to inquiries and requests
  • Send estimates and invoices
  • Provide customer support
  • Improve our services
  • Communicate regarding appointments and completed work
  • Meet legal and regulatory requirements

We do not sell your personal information.

SMS Communications and Mobile Information

We may collect your mobile phone number and your consent to receive SMS messages when you provide it to us verbally, in person, by telephone, through a website form, or through another approved opt-in method.

We use your mobile number only for service-related communications, including:

  • Appointment confirmations and reminders
  • Technician arrival notifications
  • Service updates
  • Billing notifications
  • Other communications directly related to services you request

We do not sell, rent, or share your mobile phone number, SMS consent, or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

Your SMS consent is used solely to provide requested communications and to comply with applicable messaging regulations.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP.

Cookies

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Security

We take reasonable administrative, technical, and physical safeguards to protect the information you provide against unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent for future communications

To make a request, please contact us using the information below.

Contact Us

Bonafide Lock & Safe, Inc.

12437 116th Ave NE

Kirkland, WA 98034

Phone: (425) 820-7175

Email: abi@bonafidelock.com

Website: www.bonafidelock.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.